| With E-Commerce
transactions on the rise, so too is the
occurrence of Mail or Telephone Order transactions.
In order for your business to qualify for
the best possible rate on these types of
transactions, it is imperative that the
following data is entered at the Point-of-Sale
terminal or network:
- If your terminal has
a "Mail/Telephone Order" key,
this must be pressed to indicate a "card-not-present"
transaction. If your terminal does not
have a designated "Mail/Telephone
Order" key, when prompted (after
manually keying in the credit card number),
you must indicate on the terminal that
the cardholder is not present. When prompted,
you must enter the street number for the
billing address of your customer.
- When prompted, you
must enter the zip code for the billing
address of your customer. This procedure
is called Address Verification and is
a requirement to qualify for the best
discount rate.
- When prompted, you
must enter the Customer Order Number as
it is a requirement to qualify for the
best discount rate.
If your business is primarily
engaged in Mail/Telephone Order transactions
and the above prompts are not currently
in your POS terminal or network, please
contact our office so the appropriate Mail/Telephone
Order software can be loaded. If the ratio
of Mail/Telephone Order transactions for
your business has increased, we can address
alternate processing solutions so that you
qualify for the best rate. |